Benefits for Hotel Cleanliness

The hotel industry ruled by the demand for a unique, guest-centric experience that focuses on creating a good experience for the customer by maximizing service or amenities offerings and building relationships. Customers are more likely going to make additional purchases or repeat their stay when they undergo a positive experience with a hotel that they have stayed. Most of them will recommend it to their family and friends based on their pleasant stay. Meeting and exceeding guest expectations is a win in the world of hotel guest experience and a critical step to gain their loyalty.

Cleanliness is supreme when a guest needs to book a hotel. The most significant factor hotels need to focus on is understanding the importance of hygiene and sanitation. Having a clean hotel is one of the essential factors in gaining customer loyalty. Many hotel guests will provide reviews online following their stays. Thus, it makes sense to offer the best possible experience and create the most comforting and clean environment possible. Depending on the hotel and the services provided, there may be unique features that require specific cleaning solutions. Hotels must utilize a quality hotel cleaning service to achieve consistent customer satisfaction.

Not having a cleanroom is the most critical concern resulting in unpleasant guest experience. From the moment a guest walks into your hotel, he or she is observing your hotel’s cleanliness. Not only should the room in which the guest stays are thoroughly clean, but the front desk, lobby area, and hallways leading to their room should be just as clean. Frequent dusting, floor-sweeping, clutter removal, and air freshening goes a long way to ensure guests view your hotel as a clean one. Your cleaning service team should be trained to take action if they observe something that needs to be cleaned around your hotel areas swiftly.

Front Desk

The front desk at your hotel is the initial professional point of contact. An excellent first impression will create a great lasting impression. Many hotels invest in a well-presented reception area for this reason. Guests have high expectations about the standard of the accommodation and amenities offered, so housekeeping is not just about the clean presentation of the rooms. A hotel’s reputation can suffer if the standard of cleanliness and hygiene in front-of-house areas doesn’t meet expectations. Hotel managers need to keep a watchful eye on the reception areas, public toilets, lounges, bars, and restaurants within the hotel to maintain a welcoming environment at all times.

Make sure your lobby is visually clean. Keep the reception area free of the trash. The reception desk and all workstations nearby should also be clean and organized. Have a clear traffic flow within the reception area. Make first-time visitors to your hotel comfortable through visual cues that indicate exactly where to go to check-in as soon as they step into your lobby. Pathways should be clear. Sparkling floors and stain-free rugs matter because that is what many people will notice after they enter through the front door. Most people glance down automatically as they wipe off their shoes or to check for a doorstop or other potential tripping hazards. Many will not notice a clean floor, but everyone recognizes a tattered or dirty one. So, you need to clean the floor regularly. Sparkling flooring will leave a lasting impression. Regular cleaning also makes it easier to detect and repair cracked tiles, loose boards, or any carpeting issue before it becomes a hazard.

Housekeeping

Housekeeping makes your hotel experience an enjoyable one! For hotels, the major part of revenue comes from the rooms, so housekeeping is a top concern. Housekeeping is responsible for cleanliness, aesthetic upkeep of the rooms, and appliances maintenance. The housekeeping department not only prepares tidy and comfortable guest rooms regularly for arriving clients but also cleans and maintains a certain quality of rooms in a hotel. The surroundings need to look as fresh as new and attract customers to stay longer or choose the services again in the future. Checking on the hotel room’s appliances is just as important as cleaning the room. Refrigerators, microwaves, television, and other items should be in working order before guests’ check-ins.

Vacuuming, dusting, and cleaning all guest bedrooms will keep them looking good while in the occupation or immaculate for the arrival of new guests. Hotels can enhance a guest’s experience and set a clear division between one hotel to another by paying attention to every detail of what makes a comfortable stay. A clean bathroom, fresh bedding and towels, and working appliances is no brainer. The hospitality sector aims to provide guests with a clean, attractive, warm, and welcoming surroundings that offer value for money.

Kitchens

Maintaining excellent food safety standards in the hospitality industry is a significant issue. It can cost hotel owners thousands in fines it the matter left unchecked. Having a great meal on a vacation or business travel helps make the trip or stay much more memorable. But, getting sick from that food can scare you for life. One way to make sure the food that the hotel serves is safe, keeping up with the food-handling cleanliness. It’s essential to maintain quality standards of cleanliness and sanitation to win the trust and loyalty of the guests. It’s also a legal obligation set by the government for the hospitality industry. Health inspectors make visits to hotels to conduct quality checks of food services as well as the general condition of the property for health and safety purposes.

For food safety to be at high standards in hotels, the kitchen staff preparing the food must learn the proper means of cooking dishes and keep up with the kitchen cleanliness. They need to throw away any expired foods and any foods that touch the floor or come into contact with a dirty surface. Keeping food safe in hotels does not merely mean using cleanliness when handling food or objects that will come into contact with the food. Food pests such as roaches, flies, and rodents can contaminate any foods that they come into contact within the hotel kitchen. Annual or more frequent pest control services will help to prevent such problems and keep the foodservice sector of the hotel at top quality.

Facilities

Some travellers often choose their hotels by considering amenities. They may require a relaxing spa, event or conference rooms, and a gym. They may even pick a hotel by its restaurant or bar offerings. However, if the facilities at your hotels are uninviting and borderline repulsive, you won’t have very pleased guests. You don’t want to scare away your guests walk into your restroom, gym or swimming pool and be so horrified or upset with the conditions. They will refuse to stay at your hotel again if they encounter that. Some standard amenities in hotels like complimentary food, event rooms, and gym equipment require a more frequent cleaning schedule as they tend to dirty faster.

A comfortable and well-maintained hotel may earn no specific comments, but travellers will be quick to condemn dirty and poorly maintained hotels. With increasing consumer trust placed on personal reviews found online, neglecting proper maintenance can be costly. ATALIAN Global Services in Singapore provides a full range of hotel cleaning services, pest control, security, and landscaping for every hotel’s needs through its professional and trained team. With our services, you will have clean hotels that meet the specific needs of your property and guest satisfaction. Reach out to us today for more details on our hotel management services.